Privacy Policy Effective Date: January 1, 2025 Welcome Innovations Inc. ('Company,' 'we,' or 'us') provides online solutions for residential and commercial real estate communities for online access to the fixed assets within physical structures including single family and multi-family homes, residential neighborhoods or communities; office building, industrial facilities and other commercial property complexes. The Company's products include Welcome Home and Welcome InSite which provides on-demand access to all information about the products, systems, equipment, infrastructure, service and repair records. This Privacy Policy explains how we collect, use, and protect your personal information. 1. Information We Collect We collect different types of information depending on how you use our services: • Personal Information: Name, email, phone number, address. • Account Information: Login credentials, preferences. • Property & Asset Data: Home or building-related information. • Communication Data: Messages sent through our platform. • Device & Usage Data: IP address, browser type, interactions with our platform. 2. How We Use Your Information We use your information to: • Provide and improve our services. • Facilitate communication between homeowners, property managers, and service providers. • Ensure compliance with HOA or commercial property policies. • Process payments and manage subscriptions. • Enhance security, prevent fraud, and comply with legal requirements. 3. How We Share Your Information We do not sell your data. We only share non-PII (personal identifiable information) or other information authorized by the original source, or owner of the assets associated with the data to be shared; and of the data: • With Service Providers (e.g., cloud hosting, analytics, payment processors). • With Business Customers (e.g., HOAs, property managers, service providers if required for operations). • For Legal Compliance (if required by law). 4. Data Security & Retention We use encryption, access controls, and secure servers to protect your data. • Your data is stored only as long as needed for the services we provide. • Users are responsible for safeguarding their login credentials. 5. Your Rights & Choices You may: • Access, update, or delete your personal information. • Opt-out of marketing emails. • Disable cookies (may affect functionality). For requests, contact us at support@welcomeinnovations.com. 6. Cookies & Tracking We use cookies and analytics tools to enhance your experience. You can manage cookies in your browser settings. 7. Changes to This Policy We may update this policy from time to time. We will notify users via email or app updates. 8. Contact Us For questions about this Privacy Policy, contact us at: support@welcomeinnovations.com Welcome Innovations, Inc. 2591 Dallas Parkway Suite 300 Frisco, TX 75078